Powersports Service Advisor

Job overview

The Powersports Service Advisor role is onsite in Cumberland, MD. Compensation is not specified; the posting describes salary as based on experience and qualifications. The role supports Timbrook Automotive’s service department. The advisor serves as the main customer contact throughout the service process, coordinating appointments, repair orders, estimates, and updates with technicians and the parts department. The role helps customers understand recommended work and supports timely repairs and a positive service experience.

What you'll do

• Greet customers and document service concerns
• schedule appointments and manage repair orders
• communicate estimates, recommended repairs, and timelines
• coordinate with technicians and parts staff
• provide status updates
• review and close repair orders and process payments
• promote maintenance services and appropriate additional repairs
• resolve customer concerns.

What we're looking for

Skills & competencies

powersports service advisor

customer service

repair orders

service scheduling

vehicle maintenance

technician coordination

cumberland md

timbrook automotive

full-time position

growth potential

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance, voluntary benefits, retirement savings plan with company match, paid time off and holidays, employee discounts, and growth potential.

Why this role

Powersports, automotive, marine, RV, or dealership experience is a plus; basic mechanical systems knowledge and dealership management system experience are preferred.

About the employer

Timbrook Automotive Inc is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.