Customer Service Engineer — Vision or Maintenance

Job overview

The Customer Service Engineer — Vision or Maintenance role is onsite at one of the listed locations: Matteson, IL; Warren, OH; Lansing, MI; or Phoenix, AZ. Compensation is not specified; the posting says annual salary is negotiable based on experience. LSP USA LLC supports equipment used in secondary-battery manufacturing processes. The role maintains and troubleshoots customer equipment to keep operations functioning and optimized. Depending on assignment, the engineer works on vision-system maintenance and setup, quality alignment checks and parameter optimization, or equipment maintenance, diagnostics, safety, documentation, and continuous improvement.

What you'll do

• For vision assignments, maintain and troubleshoot vision equipment, verify equipment alignment for quality issues, optimize parameters, adjust operations to customer needs, and build vision systems.
• For maintenance assignments, maintain and optimize equipment operations, diagnose and resolve failures, complete GTSO and documentation, follow safety and risk-management practices, collaborate, and support continuous improvement.

What we're looking for

Skills & competencies

customer service engineer

vision equipment

equipment maintenance

troubleshooting

battery manufacturing equipment

matteson il

warren oh

lansing mi

phoenix az

lsp usa llc

full-time

visa support mentioned

relocation support

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits listed include performance bonus, dental, health and vision insurance, paid time off, parental leave, relocation and signing bonuses, housing support for the first year, and meal support on workdays.
• Insurance coverage begins after three months of employment.

Why this role

Multiple work locations across Illinois, Ohio, Michigan, and Arizona; visa support programs including E-2 and green-card support are mentioned; housing support bonus for the first year and relocation support.

About the employer

LSP USA LLC is hiring for this role. Industry: Engineering Services. Sector: 54.