Doctor’s Technician, Pipeline

Job overview

The Doctor’s Technician, Pipeline role is onsite at a Stanton Optical store in Fayetteville, NC. The posting states a starting wage of $13 per hour plus commissions; actual pay varies by state and store location. Stanton Optical is a full-service retail optical center focused on making eye care easy and accessible. The technician supports the patient experience by coordinating transitions between clinical services and retail, assisting with supervised clinical tasks, and providing customer service. The role helps the store meet patient-care and operational goals while maintaining accurate, confidential patient records.

What you'll do

• Support supervised diagnostic pre-testing and digital refraction
• assist with contact lens care, including insertion and removal
• maintain accurate patient information
• schedule and confirm appointments
• greet patients and customers
• answer inquiries
• support sales and patient complaint resolution
• and maintain confidential records in accordance with HIPAA requirements.

What we're looking for

Skills & competencies

stanton optical

doctor’s technician

fayetteville nc

optical retail

patient experience

clinical support

contact lens care

appointment scheduling

$13/hr starting

commission

hipaa

eye care

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may receive medical, dental, and prescription coverage, company-paid life and short-term disability coverage, free eyeglasses, paid time off, professional development, employee recognition, and an Employee Assistance Program.

Why this role

Eligible employees may receive medical, dental, prescription, life, and short-term disability coverage, free eyeglasses, paid time off, development opportunities, and employee assistance resources.

About the employer

Stanton Optical is hiring for this role. Industry: Offices of Optometrists. Sector: 62.