Automotive Service Advisor

Job overview

The Automotive Service Advisor role is in-shop in Sacramento, CA. Compensation starts at $20 per hour, with a bonus cap at $125,000; performance bonuses are tied to shop results and customer satisfaction. The posting describes the shop’s focus as auto hospitality and customer peace of mind. The advisor serves as the customer-facing link between vehicle owners and technicians. By listening to concerns, explaining inspections and repair recommendations, and keeping workflow moving, the role supports clear customer decisions and shop performance.

What you'll do

• Greet customers and listen to their concerns
• accurately write repair orders using the RO Writer system
• explain inspections and recommended repairs clearly and honestly
• offer financing options
• keep workflow smooth between customers and technicians.

What we're looking for

Skills & competencies

automotive service advisor

sacramento ca

rocklin automotive

midas fair oaks

auto hospitality

customer service

repair orders

ro writer

repair recommendations

financing options

performance bonuses

$20+/hr

in-shop

Work arrangement

• Weekend coverage required

Benefits & perks

• Training, career path, and growth opportunities.

Why this role

The posting describes a 90-day probation period and potential progression to Workflow Manager or Area Leadership. Training and career-growth opportunities are listed.

About the employer

Rocklin Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.