Customer Service Representative (Remote) — Texas, Arkansas, or Oklahoma

Job overview

The Customer Service Representative role is listed as fully remote for Texas, Arkansas, or Oklahoma; the listing location is Texarkana, AR. Compensation is $15.36 per hour, plus a $4.93-per-hour health and welfare benefit. Secured Assist handles customer account communications for its clients. This representative manages incoming and outgoing calls, documents consumer communications, tracks information and logs, and checks records for accuracy. The work supports consistent account service while following agency and client policies.

What you'll do

• Handle incoming and outgoing calls about client accounts
• document communications with consumers
• review information for quality and accuracy
• track information and maintain logs
• perform basic office work as needed
• follow agency and client guidelines, rules, and policies.

What we're looking for

Skills & competencies

customer service representative

customer service

call center

account support

incoming calls

outgoing calls

documentation

quality control

full-time

texarkana ar

secured assist

work from home

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans available
• 11 paid federal holidays
• paid sick time and vacation time
• $4.93 per hour health and welfare benefit.

About the employer

Secured Assist LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.