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Client Services Manager

Redwood Coast Regional · Eureka, CA · Client Services unit or branch office

Compensation

$76k – $108k /yr

Employment type

Full-time

Work setting

On-site

Location

Eureka, CA

Schedule

Day shift

Posted

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Job overview

The Client Services Manager role is onsite in Eureka, CA, with annual pay of $76,392–$107,520. Redwood Coast Regional Center coordinates community-based services for people with developmental disabilities across Del Norte, Humboldt, Lake, and Mendocino counties to support quality, independent lives. The manager leads and develops service coordination staff and oversees implementation of agency and government policies. The role supports timely intake and eligibility work, quality client records and plans, and collaboration with families, vendors, agencies, and community organizations.

What you'll do

  • Recruit, hire, train, supervise, and evaluate staff
  • guide staff on applicable laws, regulations, and agency policies
  • oversee intake and eligibility responsibilities as assigned
  • review and approve service plans and authorizations
  • review client records
  • coordinate with agencies, vendors, and community groups
  • participate in fair hearing work as needed.

What we're looking for

Skills & competencies
client services manager
eureka ca
redwood coast regional center
$76,392–$107,520/year
developmental disabilities
social services
case management
staff supervision
service coordination
regional travel
on-call emergency concerns
Work arrangement
  • Weekend coverage required

Why this role

Requires a bachelor’s degree in social work, human services, psychology, or a related field and at least six years of relevant experience. Local and regional travel, occasional overnight trips, and after-hours emergency on-call availability are required.

About the employer

Redwood Coast Regional is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.

Additional details

Industry sector
62
Industry
Services for the Elderly and Persons with Disabilities
Occupation code
11-9151.00
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