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Customer Service Representative Manager

C&C Heating & Air Conditioning · Roseville, MI

Compensation

$25 – $25 /hr

Employment type

Full-time

Work setting

On-site

Location

Roseville, MI

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative Manager is an onsite role based in Roseville, MI. The position offers a starting pay of $25/hr, and the role supports the call center operations for a family-owned HVAC contractor. This role exists to lead the call center team in achieving sales and scheduling goals. The manager will supervise staff, refine call scripts, and monitor performance to ensure high-quality customer interactions and efficient dispatching.

What we're looking for

Skills & competencies
full-time
day shift
roseville mi
call center
management
hvac
customer service
$25/hr
no on-call
no travel
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, 401(k) with employer match, paid training

About the employer

C&C Heating & Air Conditioning is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.

Additional details

Industry sector
23
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Occupation code
43-4051.00
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