Automotive Service Consultant / Service Advisor

Job overview

The Automotive Service Consultant / Service Advisor role is onsite in Sanford, NC. Compensation is not specified in the posting. Wilkinson Chevrolet Cadillac GMC is a family-owned and operated dealership that has served customers for more than 70 years. The advisor connects customers with service technicians and coordinates repair and maintenance work from vehicle drop-off through delivery. By explaining recommended repairs, providing status updates and cost estimates, and organizing service workflows, the role helps customers understand and complete their vehicle service needs.

What you'll do

• Act as liaison between customers and technicians
• oversee service department workflow
• determine repairs with technicians and explain recommendations
• identify customer needs and coordinate repairs or maintenance through completion
• provide repair status updates and explain additional service needs
• prepare accurate labor and parts estimates
• maintain customer relationships.

What we're looking for

Skills & competencies

service consultant

service advisor

automotive service

customer relations

repair coordination

sanford nc

wilkinson chevrolet cadillac gmc

cdk preferred

two years experience

driver’s license

medical

dental

vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• 401(k) with company match
• paid vacation, paid time off, paid holidays, and family events.

Why this role

The posting requires two years of experience, preferably with CDK, and a valid driver’s license.

About the employer

Wilkinson Chevrolet Cadillac GMC is hiring for this role. Industry: New Car Dealers. Sector: 44.