Automotive Service Advisor

Job overview

Automotive Service Advisor is a full-time, onsite position in Morrow, GA; compensation is not specified. The role supports the service team at Krause Toyota South Atlanta, part of Krause Auto Group, which describes a customer-focused, family-owned organization with employee development and advancement opportunities. The advisor connects customers with the service department, communicates repair recommendations and updates, and helps coordinate workflow. The role contributes to customer satisfaction and efficient service operations by aligning customer needs, technicians, and department processes.

What you'll do

• Greet customers and serve as their main contact during repairs
• communicate recommendations, timelines, and updates
• oversee service orders and workflow
• distribute repair orders to technicians
• assist with maintenance, warranty, and repair information
• help coordinate parts or tools
• support technician productivity, warranty administration, policy compliance, training, and process improvement.

What we're looking for

Skills & competencies

automotive service advisor

full-time

morrow ga

krause toyota south atlanta

customer experience

service department

repair orders

customer communication

workflow coordination

warranty administration

career advancement

401(k) match

paid vacation

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Free health insurance option, 401(k) with company match, HSA contributions, dental and vision insurance, paid vacation, PTO and holidays, career advancement, employee discounts, and a supportive team-oriented environment.

Why this role

A valid driver’s license with a clean driving record is required; prior automotive service advisor or dealership experience is preferred.

About the employer

Krause Toyota South Atlanta is hiring for this role. Industry: New Car Dealers. Sector: 44.