Customer Experience Specialist — Fox Point in Old Farm Apartments

Job overview

The Customer Experience Specialist — Fox Point in Old Farm Apartments role is onsite in Millcreek, UT. Compensation is not specified. The position supports Cottonwood Residential’s multifamily communities and resident experience. As a first point of contact for prospects, residents, and vendors, the specialist handles front-office needs, leasing support, and community presentation. The role helps create a welcoming customer journey and supports resident satisfaction and retention.

What you'll do

• Welcome prospects, residents, and vendors
• answer calls and document information
• assist with resident requests and work orders
• support leasing inquiries and applications
• follow up with prospects
• prepare apartments for move-ins
• inspect community areas and self-guided tour units
• support marketing and resident events.

What we're looking for

Skills & competencies

customer experience specialist

apartment community

resident services

leasing support

front office operations

self-guided tours

resident engagement

millcreek ut

cottonwood residential

full-time

customer service

property management

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation and benefits package
• professional growth opportunities.

Why this role

Supports self-guided tours and resident engagement activities; requires customer-facing experience and flexibility for extended hours as needed.

About the employer

Cottonwood Residential is hiring for this role. Industry: Residential Property Managers. Sector: 53.