Customer Service Representative — Part-Time

Job overview

The Customer Service Representative — Part-Time role is onsite at the Phoenix, AZ airport rental lot and pays $17.25 per hour, with a monthly commission opportunity and possible shift premium. Avis Budget Group describes its work as customer-focused transportation solutions. The representative assists customers at different stages of the rental and return process, which may include checking vehicles, entering information on a handheld device, processing rentals, assisting at exit gates, or checking in returned cars. The role supports a smooth customer experience through service and accurate transaction handling.

What you'll do

• Assist customers during rental and return processes at airport lots.
• Depending on location, check cars, enter information using a handheld device, process rentals for loyalty customers, assist at exit gates, or check in returned vehicles while providing customer service.

What we're looking for

Skills & competencies

part-time

customer service representative

airport rental

car rental

vehicle check-in

customer assistance

outdoor work

phoenix az

avis budget group

$17.25/hr

monthly commission opportunity

shift premium may apply

Work arrangement

• Weekend coverage required

Benefits & perks

• On-the-job training, paid time off, medical, dental and other insurance, flexible spending account opportunity for transit or parking expenses, 401(k), employee discounts, and daily pay for hourly employees.

Why this role

Requires a valid driver’s license, basic computer skills, verbal communication skills, willingness to work outdoors and all shifts, and the ability to move around the rental lot and drive a variety of vehicles. Six months of retail customer-service experience is a bonus.

About the employer

Avis Budget Group is hiring for this role. Industry: Passenger Car Rental. Sector: 53.