Call Center Representative

Job overview

The Call Center Representative role is onsite in Savannah, GA, with compensation of $13.21–$16.45 per hour. MCI supports customer accounts for recognized brands through its contact center operations.

What you'll do

• Answer inbound calls and support customers through service and sales interactions
• resolve customer service calls using contact center technology
• build product and service knowledge
• support existing client relationships and manage accounts
• use systems to resolve initial customer interactions
• escalate customer dissatisfaction to managers
• educate customers and close sales when opportunities arise.

What we're looking for

Skills & competencies

call center representative

inbound calls

customer service

sales support

account management

contact center technology

savannah ga

mci careers

$13.21-$16.45/hr

walk-in interviews

Work arrangement

• Weekend coverage required

Benefits & perks

• New employees receive training.

Why this role

Open interviews are offered, and new employees receive training; experienced and entry-level applicants are encouraged to apply.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.