Service Advisor

Job overview

The Service Advisor role is onsite in San Angelo, TX. Compensation is not specified. The position supports the service department at Roberts Truck Center - San Angelo by coordinating customer concerns, repair orders, technicians, and service updates. The advisor serves as the communication link between customers and the service team, helping ensure vehicle concerns are documented, repairs are coordinated, estimates and authorizations are communicated, and customers receive updates through completion.

What you'll do

• Interview customers and document vehicle symptoms
• run vehicle health reports and identify worn or damaged parts
• write and update service repair orders
• recommend maintenance
• coordinate with parts and service technicians
• schedule technicians and service orders
• prepare estimates and invoices
• check repair progress and update customers
• handle appointment and work-in-process inquiries
• coordinate warranty repairs and payments
• and maintain a safe and secure environment.

What we're looking for

Skills & competencies

service advisor

customer service

truck service

vehicle health reports

repair orders

service scheduling

repair estimates

warranty repairs

san angelo tx

roberts truck center

diesel trucks

customer communication

high school diploma

Work arrangement

• Weekend coverage required

Why this role

The posting notes that a working knowledge of manufacturer diesel trucks is preferred and a commercial valid driver license is a plus.

About the employer

Roberts Truck Center - San Angelo is hiring for this role. Industry: General Automotive Repair. Sector: 81.