Office Manager

Job overview

The Office Manager role is onsite in Clermont, FL. Compensation is described as competitive, with no numeric amount specified. Elite DNA Behavioral Health provides behavioral and mental health services in Florida. The manager maintains efficient clinic operations and coordinates administrative work, patient communications, records, and staff workflows. This support helps clinic teams deliver organized, timely service to patients and coordinate care with providers.

What you'll do

• Maintain an orderly and efficient office routine
• respond to patient inquiries and correspondence
• prioritize work activities and evaluate effectiveness
• review statements, invoices, receipts, and charges
• coordinate with clinic staff on co-pay collections and accounts receivable
• monitor work status and progress
• support psychiatrists, physician assistants, and advanced practice registered nurses
• complete documentation within organizational time frames
• assist physicians and nurses with direct client care and administrative tasks as assigned
• maintain patient records
• monitor and return voicemails
• triage patient calls
• review and respond to Athena messages and coordinate patient concerns with providers within 24 hours
• provide after-hours call-line information and document interactions.

What we're looking for

Skills & competencies

office manager

clermont fl

elite dna behavioral health

behavioral health

clinic operations

patient communications

electronic health records

athena

medical terminology

healthcare experience

medical dental vision

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 15 days annual PTO with tenure recognition incentives
• one additional paid birthday day
• Employee Assistance Program.

Why this role

Bachelor’s degree in business administration or a healthcare-related field required, with experience potentially substituting for some education; three to five years of healthcare experience; medical terminology essential; Athena experience preferred.

About the employer

DNA Comprehensive Therapy Services is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.