Call Center Representative
Compensation
$16.5 – $19.5 /yr
Employment type
Part-time
Work setting
On-site
Location
Dallas, TX
Schedule
Day shift
Posted
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Job overview
The Call Center Representative role is an onsite position based in Dallas, TX. The pay rate starts at $16.50 per hour with growth to $19.50. This role supports the patient access team at Serenity Mental Health Centers. This role exists to connect with prospective patients, understand their needs, and schedule appointments. The representative contributes to the organization's mission by helping individuals take the next step toward mental health care.
What you'll do
- Handle inbound calls
- build trust with callers
- schedule appointments
- navigate concerns
- document patient information
- participate in coaching.
What we're looking for
- Skills & competencies
- part-timedallas txbusinesscall centercustomer supportonsiteday shift$16.50-$19.50/hrmental healthscheduling
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, vision, 401(k), Paid time off
Why this role
No industry experience required; bilingual differential available; flexible scheduling after training.
About the employer
Serenity Mental Health Centers is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Outpatient Mental Health and Substance Abuse Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 5d7b5356-7b96-43b2-9c9e-07847b22e0db