Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Flowood, MS; the stated salary is $40,000–$65,000 per year. The role supports Jeff Zachary’s State Farm agency and its community members. The representative handles customer questions and policy updates, processes claims and follow-ups, and maintains interaction records to support positive customer experiences and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

flowood ms

insurance

policy information

policy changes

claims processing

customer follow-up

recordkeeping

$40,000–$65,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, health insurance, advancement opportunities, paid time off, and training and development.

Why this role

Previous customer service experience is preferred; the posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Jeff Zachary - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.