Customer Service Associate
Compensation
$18.5 – $18.5 /hr
Employment type
Full-time
Work setting
On-site
Location
Heathrow, FL
Schedule
Day shift
Posted
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Job overview
The Customer Service Associate is an onsite role based in Heathrow, FL. The base salary for this position is $18.50 per hour, plus performance-based incentives. This role supports a global team at Concentrix, a company recognized for its inclusive culture and commitment to delivering exceptional customer experiences. This role exists to provide inbound customer support, resolve technical issues, and assist with billing concerns. By delivering expert service with a professional and positive attitude, the associate contributes to the company's goal of providing high-quality solutions for world-known brands.
What you'll do
- Provide inbound customer support.
- Help customers resolve technical issues.
- Assist in correcting billing concerns.
- Ensure the appropriateness of social media content.
- Deliver expert customer experiences.
What we're looking for
- Skills & competencies
- full-timeday shiftheathrow flcustomer serviceinbound supporttechnical supportbilling assistance$18.50/hrconcentrixentry-level
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401(k), Paid Time Off, Paid Training, DailyPay, Employee Assistance Program
Why this role
Includes DailyPay enrollment, mentorship programs, and networking groups for diverse professionals.
About the employer
Concentrix is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 5d6781bf-6c4f-462a-b5fd-93db35e083ca