Customer Success Manager
Compensation
$75k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Denver, CO
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager at Cleo is a remote-eligible role based in Denver, CO, responsible for managing a portfolio of 30+ accounts across the full customer lifecycle. This position connects Cleo's platform capabilities to customer business outcomes through regular meetings and executive-level reviews. This role exists to drive adoption, retention, and expansion within the customer base. The manager identifies risk signals, executes mitigation strategies, and collaborates with cross-functional teams to deliver a seamless customer experience and achieve ARR targets.
What we're looking for
- Skills & competencies
- full-timeday shiftdenver cocleocustomer successsaasaccount managementretentionexpansionremote eligible$75k-$100k/yrweekend required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Healthcare, Dental, Vision, 401k match, Flexible PTO, Paid Parental Leave
About the employer
Cleo is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-2022.00
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Listing ID: 5d35b941-c2dc-48d8-8832-4430639e993d