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Customer Care Advocate

HARRIS & HARRIS LTD · Coppell, TX · Customer Service

Compensation

$15 – $16 /yr

Employment type

Full-time

Work setting

On-site

Location

Coppell, TX

Schedule

Day shift

Posted

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Job overview

The Customer Care Advocate is an onsite role based in Coppell, TX, with pay between $15.00 and $16.00 per hour. This position supports the customer service team at Harris & Harris Ltd. This role exists to service toll accounts, set up new accounts, and assist with billing questions. By offering solutions and maintaining professional communication, the advocate contributes to the company's revenue recovery and customer service goals.

What you'll do

  • Service toll accounts
  • document account issues
  • answer billing questions
  • offer solutions
  • process call transactions.

What we're looking for

Skills & competencies
full-time
day shift
coppell tx
business
customer care
advocate
call center
onsite
$15-$16/hr
revenue recovery
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision, 401K, Tuition Reimbursement, Paid Time Off, Wellness Days

Why this role

Tuition reimbursement; wellness days

About the employer

HARRIS & HARRIS LTD is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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