Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Utica, NY, with an 8 a.m.–5 p.m. schedule. The listed salary range is $50,000–$95,000 per year, with salary and commission described as a combined earning opportunity. Syracuse Rustproofing has provided customer service for more than 45 years. The advisor guides customers through available vehicle services, manages service check-in and appointments, and follows up on leads and vehicle status. The role combines customer support and sales to build lasting relationships, explain service options, and support repeat business.

What you'll do

• Check in service customers
• explain available services and products
• follow up on sales leads
• enter sold products and services into billing software
• take incoming customer calls
• book retail appointments
• follow up on vehicle status
• conduct quality-control inspections before pickup
• explain completed services at pickup
• maintain customer relationships and a professional work environment.

What we're looking for

Skills & competencies

automotive service advisor

utica ny

syracuse rustproofing

full-time

day schedule

8 a.m.–5 p.m.

customer service

automotive sales

service appointments

commission pay

$50k–$95k/year

no cold calling

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, dental, health, life, and vision insurance, employee discount, paid time off, parental leave, and retirement plan.

Why this role

The posting states no cold calling, weekly commission payouts, uncapped earnings, and training provided by Ziebart. The schedule is listed as Monday to Friday, with weekends as needed.

About the employer

Syracuse Rustproofing is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.