Customer Service Representative — State Farm Agent Team

Job overview

Customer Service Representative — State Farm Agent Team is an onsite role in Montgomery, AL. Compensation is $38,000–$42,000 annually. The position supports Tyna Carter’s State Farm agency, which describes community involvement and customer relationships as central to its work. The representative responds to customer inquiries, explains policy information, assists with policy changes, processes claims and follow-ups, and maintains accurate interaction records. The role helps deliver customer experiences that support the agency’s service and growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

montgomery al

tyna carter state farm agent

insurance agency

policy information

policy changes

claims processing

customer follow-up

customer records

$38k–$42k

health insurance

dental insurance

vision insurance

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, health, dental, and vision insurance, paid time off, training and development, advancement opportunities, performance bonus potential, and flexible scheduling.

About the employer

Tyna Carter - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.