Supply and Customer Support Specialist

Job overview

The Supply and Customer Support Specialist role is listed in Austin, Texas, and supports the Texas Army National Guard. Compensation is not specified. STI-TEC provides professional business and information management services to government and commercial clients. The specialist supports supply processing, physical distribution, and logistics by maintaining authorization records, assisting customers with supply questions, and providing procedural guidance. The role helps ensure government property is issued only when required documentation is valid and supports timely resolution of customer issues.

What you'll do

• Maintain active DA Form 1687 files for supported units
• track expiration dates and submit monthly non-compliance reports
• verify valid authorization before government property is issued
• respond to supply, logistics, and technical inquiries
• provide onsite procedural assistance to Supply Sergeants
• troubleshoot customer issues by phone and email
• schedule CIF appointments.

What we're looking for

Skills & competencies

supply support

customer support

army logistics

texas army national guard

da form 1687

supply procedures

customer troubleshooting

cif appointments

austin tx

sti-tec

cac card

tier 1 investigation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• life insurance
• short- and long-term disability
• 401(k)
• paid time off
• holiday leave
• alternate work schedules depending on work site
• flexible spending account options.

Why this role

Requires three to five years of experience and working knowledge of Army supply procedures, AR 710-2, DA PAM 710-2-1, SOPs, and EUMs; Tier 1 Investigation and CAC card or ability to obtain one are required.

About the employer

Solutions Through Innovative Technologies, Inc is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.