Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member is an onsite, full-time position in Cadillac, MI, with stated compensation of $40,000–$70,000 per year. The role supports Darrick Earegood’s State Farm agency and its customer service and growth. The representative helps strengthen customer relationships by responding to inquiries, resolving issues, maintaining accurate records, supporting retention efforts, and coordinating with agency colleagues to address customer needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer records

customer retention

issue resolution

full-time

cadillac mi

state farm agent

$40k–$70k per year

bonus based on performance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• flexible schedule
• opportunity for advancement
• paid time off
• training and development.

About the employer

Darrick Earegood - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.