Hotel Assistant General Manager — Front Office

Job overview

The Hotel Assistant General Manager — Front Office role is onsite in Salt Lake City, UT. The anticipated salary is $55,000–$60,000 annually, plus eligibility for a bonus program. The role supports front office operations at Residence Inn Salt Lake City Murray and NCG Hospitality's guest-service and operational goals. The assistant general manager leads front desk service and team development while supporting revenue, occupancy, safety, and administrative processes. The role helps maintain guest satisfaction and efficient hotel operations through staff supervision, issue resolution, and financial and front-office oversight.

What you'll do

• Set guest-service standards for the front desk
• maintain contact with guests and community clients
• supervise hiring, training, scheduling, and performance
• uphold safety procedures
• address guest concerns
• support room sales, upselling, and reservations
• assist with billing, reporting, reconciliation, inventory, key control, and monetary handling.

What we're looking for

Skills & competencies

hotel assistant general manager

front office

hotel operations

guest service

team leadership

revenue and occupancy

salt lake city ut

residence inn marriott

$55,000–$60,000/year

bonus eligibility

medical dental vision

401(k) match

paid vacation

leadership training

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus program eligibility
• medical, dental, and vision insurance
• HSA/FSA options
• 401(k) with company match
• paid vacation, sick and holiday time
• employer-paid life and disability benefits
• hotel discounts and complimentary stays.

Why this role

Requires three years of related hotel experience and at least two years in hospitality management.

About the employer

Residence Inn Marriott is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.