Mail Center Administrator

Job overview

The Mail Center Administrator role is onsite in Chicago, IL; remote work is not available. Compensation is not specified. iPostal1 is a digital mailbox industry company supporting its growing customer base, and this role works closely with the Mail Center Manager. The administrator helps keep mail-center operations organized by processing incoming and outgoing mail and packages, completing related tasks, and assisting customers. The role supports timely mail handling and responsive customer service as the location’s operations grow.

What you'll do

• Receive, sort, and insert incoming mail and packages
• assist with shredding, scanning, discarding, and mail forwarding
• support customer tickets
• answer inbound calls and in-person inquiries
• help customers retrieve mail
• assess assistance needs and escalate when appropriate
• review cancelled and remove-all-mail accounts and remove associated items weekly
• assist the Mail Center Manager with customer service during busy periods.

What we're looking for

Skills & competencies

mail center administrator

chicago il

ipostal1

in-office

mail processing

package sorting

mail forwarding

customer support

inbound calls

mail retrieval

paid training

50-pound lifting

Work arrangement

• Weekend coverage required

Benefits & perks

• Two weeks of paid training starting on Day 1.

Why this role

The posting specifies an in-office role and two weeks of paid training starting on Day 1. The role requires regularly lifting and carrying up to 50 pounds and handling a busy workload.

About the employer

iPostal1 is hiring for this role. Industry: Private Mail Centers. Sector: 56.