Front Desk Agent – Part-Time

Job overview

The Front Desk Agent – Part-Time role is onsite at the Grand Hotel Golf Resort & Spa in Point Clear, AL. Compensation is not specified. The Grand is a historic Gulf Coast resort focused on guest service and hospitality. The agent supports a smooth guest experience from arrival through departure by welcoming guests, managing room assignments and reservations, processing payments, answering questions, and resolving concerns. Accurate records and attentive service help guests enjoy their stay.

What you'll do

• Greet guests
• assign rooms based on location, rates, preferences, and Marriott Rewards status
• complete check-ins and check-outs
• answer questions about hotel services and local attractions
• manage reservations and walk-ins
• process payments and charges
• assist with safety deposit boxes
• complete front desk reports
• address guest concerns.

What we're looking for

Skills & competencies

front desk agent

part-time

point clear al

pch hotels & resorts

grand hotel golf resort & spa

guest services

reservations

check-in

check-out

hospitality

marriott autograph collection

hotel operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• FSA and HSA options
• 401(k) with company match
• hotel, dining, golf, and retail discounts
• training, professional development, and career advancement.

Why this role

The posting identifies the Grand Hotel Golf Resort & Spa as a historic destination and Marriott Autograph Collection property.

About the employer

PCH Hotels & Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.