Front Desk Agent, 3 PM–11 PM

Job overview

The Front Desk Agent, 3 PM–11 PM role is onsite in Green Bay, WI. Pay is $17 per hour. The agent is the first point of contact for hotel guests and supports a positive guest experience at Hampton Inn Green Bay. The role exists to welcome guests, manage check-in and check-out, respond to questions and requests, and coordinate with hotel departments. Accurate transactions and records help maintain smooth front desk operations; night audit duties may be performed as needed.

What you'll do

• Greet guests
• check guests in and out
• answer calls and inquiries
• assist with guest requests and issues
• provide information about hotel amenities, local attractions, and dining
• handle cash transactions and maintain records
• collaborate with hotel departments
• perform night audit duties as needed.

What we're looking for

Skills & competencies

front desk agent

guest services

hotel

check-in

check-out

customer service

cash transactions

green bay wi

hampton inn green bay

$17/hour

3 pm–11 pm

travel rewards

tuition assistance

Work arrangement

• Weekend coverage required

Benefits & perks

• Hilton team member travel discount, tuition assistance, employee referral program, and vision and dental insurance.

Why this role

Shift hours are 3 PM–11 PM. Previous front desk or customer service experience is preferred; multilingual skills are a plus.

About the employer

Hampton Inn Green Bay is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.