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French-Speaking Customer Service Representative

MCI Careers · Carolina, SC · Customer experience and contact center operations

Compensation

$17 – $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Carolina, SC

Schedule

Day shift

Posted

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Job overview

The French-Speaking Customer Service Representative role is listed in Carolina, SC. Pay is $17–$18 per hour. MCI provides customer experience, business process outsourcing, and technology solutions through on-site and remote contact center operations.

What you'll do

  • Support French-speaking customers by phone, email, and chat
  • handle inquiries, complaints, and requests
  • update customer information in internal systems and CRM platforms
  • troubleshoot and resolve issues
  • escalate complex matters
  • maintain interaction records
  • meet quality, productivity, and customer satisfaction targets
  • follow policies and compliance guidelines
  • and collaborate with colleagues and other departments.

What we're looking for

Skills & competencies
french-speaking customer service representative
carolina sc
mci careers
french
english
customer support
phone
email
chat
$17–$18/hr
Work arrangement
  • Weekend coverage required

Why this role

The role requires spoken and written fluency in French and English and includes a full application, screening questions, and a brief pre-employment test.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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