Retail Store Manager

Job overview

Duluth Trading Company is seeking a Retail Store Manager in Bloomington, MN. This is an onsite position with a salary range of $70,313 to $84,375 per year. Duluth Trading Company enables hard-working individuals to take on life with their own two hands. The Retail Store Manager is responsible for driving sales and profitability, ensuring exceptional customer service, and leading a team to achieve store goals. This role involves managing daily operations, visual merchandising, and human resources functions to create a positive and productive retail environment.

What you'll do

• Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals. Understand the impact surrounding AOV, UPT, Conversion, Margin, and Email capture and level sets employee expectations to achieve positive results. Ensures effective execution of all sales productivity initiatives. Direct and maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging. Effectively set sales and promotions with proper signing and communication. Understand merchandise assortment and allocation and how it links to traffic and buying trends. Communicates shifts to District Manager or Inventory team. Personally demonstrate a high level of customer service and engagement and set tone and expectations for the team. Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Directs team to do the same. Orchestrate optimum staffing levels and floor coverage to assist and engage the customer. Ensure customer profile information is accurately recorded. Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area. Effectively recruit, hire, train, motivate, and lead employees. Ensure all openings are filled on a timely basis. Demonstrate professionalism, integrity, and company values when addressing employees. Exhibit sound decision-making skills and performs with a minimum of supervision
• is solution-based. Provide clear and consistent feedback to employees on a regular basis. Coaches for performance. Recognize next-level performance and develops a bench with a progression plan to support the needs of the company. Ensure employee performance is accurately assessed and all Human Resource protocols and documentation are completed in a timely and efficient manner. Store and employee files are maintained according to all standards. Adhere to all Company guidelines, policies, and programs and sets a positive example. Identify problems and opportunities and discusses them with District Manager. Control inventory and expenses. Direct team in handling merchandise receipts and transfers quickly and accurately. Direct team in the visual merchandising of the sales floor. Understand, execute, and train all cash handling and reporting functions. Properly process all register functions and ensure they are correctly followed in the store. Ensure store is secured
• respond to any alarms as directed. Ensure the safety of employees and customers. Communicate concerns to the District Manager or Human Resources.

What we're looking for

Education

High school diploma or equivalent. Associate’s or Bachelor’s degree with a focus in Business Administration and /or Merchandising preferred.

Experience

5 years retail experience with a minimum of three years retail management experience

Skills & competencies

retail store manager

duluth trading company

bloomington mn

full-time

onsite

customer service

sales

management

leadership

teamwork

problem solving

goal-oriented

Work arrangement

• Weekend coverage required
• Visa sponsorship: No

About the employer

Duluth Trading Company is hiring for this role. Industry: Clothing and Clothing Accessories Retailers. Sector: 45.