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Seasonal Customer Experience Specialist

Remplenish · Burnsville, MN · Customer Experience

Employment type

Full-time

Work setting

On-site

Location

Burnsville, MN

Schedule

Day shift

Posted

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Job overview

The Seasonal Customer Experience Specialist is a temporary role supporting customers during REMplenish’s peak holiday season; the listing identifies Burnsville, Minnesota. Compensation is not specified. REMplenish develops products intended to make foundational airway health accessible.

What you'll do

  • Respond to customer inquiries by email, chat, and phone when needed
  • provide ordering, shipping, account, and product information
  • process orders, returns, replacements, and credits
  • research and escalate concerns
  • maintain customer records
  • coordinate with Sales, Operations, Shipping/Warehouse, and Accounting
  • update support materials and share recurring customer insights.

What we're looking for

Skills & competencies
customer experience specialist
seasonal
customer support
order processing
returns and replacements
email support
chat support
burnsville mn
remplenish
shipping coordination
holiday season
airway health products
Work arrangement
  • Weekend coverage required

Why this role

Seasonal assignment anticipated to run from mid-October through late December or early January; duration may change with business needs and continued employment is not guaranteed.

About the employer

Remplenish is hiring for this role. Industry: Ophthalmic Goods Manufacturing. Sector: 33.

Additional details

Industry sector
33
Industry
Ophthalmic Goods Manufacturing
Occupation code
43-4051.00
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