Multi-Duty Receptionist - The Office of Dr. Reese

Job overview

The Multi-Duty Receptionist role is onsite in Knoxville, TN. Compensation is not specified. The receptionist supports The Office of Dr. Reese, a division of Summit Medical Group. The receptionist manages front-desk and administrative tasks that help patients access care and keep the office operating smoothly. The role supports patient registration, appointment coordination, records, and communication while maintaining confidentiality and contributing to quality improvement.

What you'll do

• Answer phone calls and assist callers
• greet patients and visitors
• check in patients, update records, complete registration, and collect copays and balances as appropriate
• assist patients with ambulatory difficulties
• schedule appointments and coordinate referrals and pre-certifications
• file charts and coordinate lab work
• sort and deliver mail and records
• maintain an orderly work area
• cooperate with coworkers
• maintain confidentiality and follow compliance policies
• participate in site-level quality improvement activities.

What we're looking for

Skills & competencies

multi-duty receptionist

medical office

patient registration

appointment scheduling

medical records

patient services

knoxville tn

summit medical group

full-time

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO
• medical, dental, and vision insurance
• short- and long-term disability
• life insurance
• 401(k)
• employee wellness program.

Why this role

Full-time; high school diploma or equivalent required; medical terminology or prior medical office experience required by the posting; one year of medical office experience preferred.

About the employer

SUMMIT MEDICAL GROUP OPERATIONS LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.