Front Desk, Behavioral Health

Job overview

The Front Desk, Behavioral Health role is onsite in Austin, TX. Compensation is not specified. Lone Star Circle of Care states that it works toward equitable patient care and healthier communities, with front desk staff serving as patients’ first point of contact. The role supports a welcoming clinic experience by preparing the lobby, greeting and checking in patients, updating charts, verifying insurance, collecting copays, and coordinating appointments and calls. Accurate, attentive front desk work helps patients navigate clinic visits.

What you'll do

• Clean and prepare the lobby
• greet patients
• check in patients and update charts
• verify insurance and collect copays as needed
• schedule appointments
• answer calls
• sort faxes
• complete closing procedures and other assigned tasks.

What we're looking for

Skills & competencies

front desk

behavioral health

patient check-in

appointment scheduling

insurance verification

patient charts

customer service

austin tx

lone star circle of care

medical insurance

paid time off

403(b)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• employer-paid life insurance
• employer-paid short- and long-term disability insurance
• paid time off
• and a 403(b) employee retirement plan.

Why this role

Requires a high school diploma or GED and at least six months of professional administrative experience. Medical office, customer service, Microsoft Office, and English/Spanish skills are preferred.

About the employer

Lone Star Circle of Care is hiring for this role. Industry: Offices of Physicians, Mental Health Specialists. Sector: 62.