Account Associate, State Farm Agent Team Member

Job overview

The Account Associate role is onsite in Loves Park, IL, with a stated annual salary range of $50,000–$75,000. Markus Smith’s agency helps customers with auto, home, and life insurance and retirement planning, with a mission to help people manage everyday risks and recover from the unexpected. The associate supports agency operations and customer success by managing accounts, assisting with policy changes and inquiries, processing claims, and coordinating with underwriters. The role contributes to client relationships and the agency’s delivery of relevant insurance and financial services.

What you'll do

• Manage client accounts and update database information
• assist clients with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance
• maintain customer relationships and provide service.

What we're looking for

Skills & competencies

account associate

insurance

client accounts

policy changes

claims processing

customer service

underwriting coordination

loves park il

markus smith state farm

$50k–$75k

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• license reimbursement
• performance-based bonus
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

Why this role

Spanish bilingual ability is preferred.

About the employer

Markus Smith - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.