Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member works onsite in Basalt, CO, with stated compensation of $55,000–$80,000 per year. The role supports Derron Cloud’s State Farm independent agent office, which describes itself as community-involved. The representative handles customer inquiries, maintains records, supports retention, and coordinates with agency colleagues to resolve issues and anticipate community members’ needs, contributing to customer experience and agency growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

basalt co

derron cloud state farm agent

$55k–$80k/year

401(k) matching

life insurance

disability insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Disability insurance, life insurance, 401(k) matching, performance-based bonus, flexible schedule, advancement opportunities, paid time off, training and development, and a structured commission plan.

Why this role

The agency describes community involvement and offers a structured commission plan, with internal growth opportunities for driven and sales-minded candidates.

About the employer

Derron Cloud - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.