Patient Coordinator

Job overview

Compensation is not specified. The Patient Coordinator role is onsite at a store location in Albuquerque, NM. ; the posting mentions variable compensation opportunities and sales commissions. Stanton Optical is a full-service retail optical center focused on making eye care easy and offering affordable eyewear. The coordinator serves as an initial point of contact for patients and customers, helping create a smooth transition between clinical services and retail. The role supports the patient experience through greeting, appointment coordination, pre-testing, customer service, and assistance with eyewear orders and delivery.

What you'll do

• Greet patients and customers, identify needs, and provide information about products and services
• foster partnership between retail and professional services
• schedule and confirm appointments
• enter patient information and history
• complete listed pre-tests
• assist with complaint resolution and communicate job status
• maintain store and lab standards
• perform simple repairs, assemble lenses into frames, and edge stock lenses
• track delivery commitments and order accuracy.

What we're looking for

Skills & competencies

patient coordinator

albuquerque nm

stanton optical

optical retail

patient experience

appointment scheduling

pre-testing

customer service

eyewear orders

retail and clinical coordination

sales commission

eye care

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may receive medical, dental, prescription, life, and short-term disability coverage
• paid time off
• professional development
• employee assistance
• free eyeglasses
• and product discounts.

Why this role

The posting requires an associate's degree or advanced certification beyond high school, or current enrollment in a comparable program, and at least two years of customer service experience.

About the employer

Stanton Optical is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.