Service Writer
Employment type
Full-time
Work setting
On-site
Location
Butler, PA
Schedule
Day shift
Posted
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Job overview
The Service Writer works onsite in Butler, Pennsylvania, full-time, Monday through Friday from 2:30 p.m. to 11:00 p.m. Compensation is not specified. Hunter Truck is a Peterbilt dealer group with locations across several northeastern states. The service writer manages repair orders and customer communication, coordinating with technicians and service and parts departments. The role helps ensure repair needs, estimates, authorizations, warranty claims, and documentation are handled accurately and professionally.
What you'll do
- Greet customers, sell needed work, write repair orders, and estimate repair costs
- select payment types and review repair orders
- communicate with technicians and update customers
- obtain authorization for additional work
- maintain repair documentation
- administer warranty claims and policy adjustments
- maintain repair order balance
- assist parts and service departments
- handle inquiries, complaints, and scheduling
- maintain an organized work area and follow safety policies.
What we're looking for
- Skills & competencies
- service writerbutler pahunter truckfull-timemonday–friday2:30 p.m.–11:00 p.m.repair orderscustomer communicationrepair estimateswarranty claimstruck serviceservice department
- Work arrangement
- Weekend coverage required
About the employer
HUNTER TRUCK SALES & SERVICE LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- General Automotive Repair
- Occupation code
- 43-4051.00
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Listing ID: 5c67675a-d559-4e61-934c-1448272834ca