Experienced Service Advisor

Job overview

The Experienced Service Advisor role is onsite in Laramie, WY. Compensation is described as a competitive base salary plus commission, but numeric pay is not specified. The role supports Laramie Auto Center’s dealership service department as it works to improve service speed and customer experience. The advisor guides customers through vehicle service, documents concerns in repair orders, recommends maintenance and repairs, and coordinates with technicians and parts staff. The role keeps customers informed, manages follow-up and appointments, and contributes to customer satisfaction measures.

What you'll do

• Greet customers and guide them through the service process
• create repair orders and document customer concerns
• recommend maintenance and repair services based on vehicle needs
• coordinate with technicians and parts departments
• provide repair updates
• manage follow-up communication and appointment scheduling
• support customer service and CSI scores.

What we're looking for

Skills & competencies

service advisor

automotive service

laramie wy

customer service

repair orders

maintenance recommendations

technician coordination

parts department

appointment scheduling

commission structure

laramie auto center

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation
• health insurance
• employee discounts
• opportunity for advancement
• supportive team environment.

Why this role

Base salary plus commission structure; automotive service advisor experience preferred; opportunity for advancement.

About the employer

Laramie Auto Center is hiring for this role. Industry: General Automotive Repair. Sector: 81.