Account Manager

Job overview

The Account Manager role is hybrid, with three days each week in Hi Marley’s Boston, MA office. The annual base salary range is $56,500–$93,500, with variable compensation also included. Hi Marley builds AI-powered software to help the property and casualty insurance industry communicate with empathy and clarity. The Account Manager manages enterprise customer relationships and account strategy, identifying opportunities to expand customer value and revenue. The role partners with the Customer group and cross-functional teams to support adoption, meet customer objectives, and maintain accurate pipeline and account information.

What you'll do

• Serve as the key contact for assigned accounts and customer strategy
• develop account plans based on customer objectives
• work with Marketing, Product, Design, and Engineering to execute account strategy
• partner with the Customer group to support value and adoption
• build pipeline and achieve revenue targets for assigned strategic accounts
• maintain reporting on pipeline, account plans, and activities
• monitor competitors, products, and market conditions
• attend events and conferences
• record account and opportunity information in the sales force automation system.

What we're looking for

Skills & competencies

account manager

boston ma

hi marley

growth team

enterprise accounts

account strategy

customer relationships

enterprise software

insurance technology

ai-powered software

hybrid

$56,500–$93,500/year

30–40% travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Equity grants, 4% matching 401(k), medical, dental, vision, disability, and life insurance for employees working 30+ hours per week, monthly wellness stipend, paid parental leave, and flexible vacation policy.

Why this role

Requires 4+ years of account management experience closing enterprise software deals and experience with longer sales cycles and complex enterprise accounts. Travel of 30–40% is expected.

About the employer

Hi Marley is hiring for this role. Industry: Software Publishers. Sector: 51.