Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Holly Hill, FL, with pay of $17–$19 per hour. All Volusia and Flagler Heating and Air is a family-owned home comfort services provider focused on clear communication and customer peace of mind. The representative serves as a customer contact and administrative support, managing calls and appointments, preparing service documents, and maintaining records. The role also participates in an emergency after-hours dispatch phone rotation, with additional pay provided for that rotation.

What you'll do

• Greet and assist customers by phone
• manage inbound and outbound calls
• schedule and confirm appointments
• draft customer correspondence, contracts, and service documents
• maintain filing and records
• support general administrative duties
• participate in the emergency after-hours dispatch phone rotation.

What we're looking for

Skills & competencies

customer service representative

customer calls

appointment scheduling

administrative support

service documents

after-hours dispatch rotation

holly hill fl

all volusia and flagler heating and air

$17–$19/hr

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus, training and development, 401(k) matching, dental and vision insurance, and paid time off.

Why this role

The posting lists a performance bonus, training and development, 401(k) matching, dental and vision insurance, and paid time off. Bilingual ability is a plus but not required.

About the employer

All Volusia and Flagler Heating and Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.