Service Advisor/Writer

Job overview

The Service Advisor/Writer role is an onsite position located in Fargo, ND, with compensation not specified in the posting. This role supports the Fix It Forward Auto Care team, which provides automotive repair services while supporting a non-profit ministry. The role exists to serve as the primary point of contact for customers, managing the service process and building lasting relationships. The advisor ensures a high-quality customer experience by coordinating repairs, managing time effectively, and acting as a key team player in a growing automotive facility.

What you'll do

• Provide excellent customer service.
• Manage time and organize service workflows.
• Build relationships with customers.
• Coordinate with technicians for vehicle repairs.
• Maintain shop organization.

What we're looking for

Skills & competencies

full-time

day shift

fargo nd

fix it forward

service advisor

automotive

customer service

no weekends

relationship building

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Industry-leading pay, friendly workplace, ongoing training.

Why this role

Voted #1 in Auto Repair in Fargo/Moorhead, supports a non-profit ministry, industry-leading pay, and ongoing training.

About the employer

Fix It Forward Auto Care is hiring for this role. Industry: General Automotive Repair. Sector: 81.