Guest Arrival Expert
Employment type
Full-time
Work setting
On-site
Location
Plano, TX
Schedule
Night shift
Posted
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Job overview
The Guest Arrival Expert is an onsite, full-time position located in Plano, TX, with compensation not specified. This role supports the Rooms & Guest Services Operations department at Marriott International, Inc., ensuring memorable arrival and departure experiences for all guests. The role exists to guide guests through their arrival and departure processes, handling operational needs and addressing requests to ensure a seamless stay. The expert is empowered to take initiative in their workspace, contributing to the overall quality standards and guest satisfaction goals of the hotel.
What you'll do
- Manage arrival and departure processes, process operational needs, address guest requests, complete reports, share local area information, and maintain professional standards.
What we're looking for
- Skills & competencies
- full-timeday shiftplano txmarriottguest serviceshospitalityonsiteovernight shiftcustomer servicefront office
- Work arrangement
- Weekend coverage required
Why this role
Overnight shift preferred; requires ability to lift up to 50 lbs independently.
About the employer
Marriott International, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 39-6011.00
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Listing ID: 5c1d4852-0fa4-4556-8a4e-5140758a5602