Customer Service Representative – State Farm Agent Team Member

Job overview

Customer Service Representative – State Farm Agent Team Member is an onsite role in Mechanicsburg, PA, paying $40,000–$46,000 per year. The role supports Seth Gardner’s State Farm agent team and its customer service and agency growth. The representative answers customer inquiries, provides policy information, assists with policy changes and updates, processes claims, follows up with clients, and maintains accurate interaction records. The work helps deliver client experiences that support agency growth and community needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

mechanicsburg pa

seth gardner state farm agent

full-time

$40k–$46k/year

insurance

policy information

policy changes

claims processing

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists a 401(k), performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

About the employer

Seth Gardner - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.