Medical Phone Operator

Job overview

The Medical Phone Operator role is onsite in Altamonte Springs, FL; compensation is not specified. Digestive Disease Consultants is a gastroenterology practice with satellite offices in Lake Mary and Oviedo. The operator manages incoming calls and patient appointment changes, verifies demographic and insurance details, and updates electronic medical records. The role helps patients connect with the practice and supports accurate, organized clinic administration while following HIPAA guidelines.

What you'll do

• Answer and route incoming calls
• schedule, cancel, and reschedule patient appointments
• obtain and verify patient demographic and insurance information
• enter new and updated patient information into the EMR
• assist with faxes and route documentation appropriately.

What we're looking for

Skills & competencies

medical phone operator

full-time

altamonte springs fl

digestive disease consultants

medical office

patient scheduling

high call volume

emr

insurance verification

hipaa

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), paid time off, health insurance, dental insurance, vision insurance, and life insurance.

About the employer

Digestive Disease Consultants is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.