Service Advisor

Job overview

The Service Advisor role is onsite in Danvers, MA; compensation is not specified. Kelly Automotive Group is a family-owned dealership group focused on customer service and vehicle sales and service.

What you'll do

• Meet with customers to determine vehicle repair and service needs, update customers on repair progress, oversee technicians’ work and job completion, support parts ordering and time management, maximize sales through retail promotions, and participate in quality control and standard operating procedures.

What we're looking for

Skills & competencies

service advisor

danvers ma

kelly volkswagen

automotive service

customer relations

repair coordination

technician oversight

quality control

parts ordering

customer updates

paid training

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental coverage from the first day of employment, 401(k) after 90 days, vacation time, paid time off, sick time, paid training, and career advancement opportunities.

Why this role

The posting describes a dealership group with multiple vehicle brands and a customer-service-focused operating philosophy.

About the employer

Kelly Volkswagen is hiring for this role. Industry: New Car Dealers. Sector: 44.