User Support and Junior Systems Administrator

Job overview

The User Support and Junior Systems Administrator role is listed as onsite in Chicago, IL. Compensation is not specified. FirmaTRUST is a managed IT services provider serving small and medium-sized enterprises with IT and security services; the posting also lists work-from-home among its benefits. The role helps keep client IT environments running smoothly by resolving user issues and assisting with server, network, asset, and security administration. It also supports users through training and clear documentation of service requests.

What you'll do

• Provide technical support for hardware and software issues
• assist with server and network maintenance and administration
• document and track support requests in ticketing systems
• train users on IT best practices and system use
• maintain hardware and software asset inventory
• support security protocols and monitoring systems.

What we're looking for

Skills & competencies

user support

junior systems administrator

it support

hardware and software

windows server

networks

ticketing systems

asset inventory

security protocols

chicago il

firmatrust

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• paid holidays
• medical, dental, and vision plan
• retirement plan
• paid time off
• family leave
• training and development
• work from home
• free food and snacks
• wellness resources.

About the employer

FirmaTRUST is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.