Guest Service & Sales Agent
Compensation
$2 – $5 /yr
Employment type
Full-time
Work setting
On-site
Location
Mashantucket, CT
Schedule
Day shift
Posted
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Job overview
The Guest Service & Sales Agent is an onsite role based in Mashantucket, CT. The base pay is $17.50/hr with performance-based incentives averaging $2–$5 per hour. This role supports the guest experience at Great Wolf Lodge. This role exists to serve as the primary point of contact for guests while driving revenue through consultative sales. The agent manages check-in/out processes, promotes resort upgrades, and ensures high levels of guest satisfaction.
What you'll do
- Manage check-in/out
- promote suite upgrades and packages
- handle guest inquiries
- process payments
- maintain lobby cleanliness
- provide resort information.
What we're looking for
- Skills & competencies
- full-timeday shiftmashantucket ctgreat wolf lodgeguest servicesalesonsite$17.50/hr$2-$5/hr incentiveweekend required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, life insurance, 401(k) with match, paid vacation, parental leave
About the employer
Great Wolf Lodge is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: 5b50277e-cb1e-48e0-97b9-82f86ddaf573