Floor Manager

Job overview

The Floor Manager role is onsite in Boston, MA, and compensation is stated as $27 per hour. Sézane is seeking a floor leader for its Seaport Appartement, supporting its customer experience and brand standards. The role helps deliver personalized, omnichannel service while guiding the floor team, maintaining the store’s presentation, and supporting efficient daily operations. It also contributes to team training, merchandising, and inventory-shrink prevention.

What you'll do

• Provide personalized customer service and concierge support
• share product knowledge and sales techniques
• guide and train team members
• communicate operational information
• maintain brand presentation and merchandising standards
• organize store activity and point-of-sale processes
• manage returns, exchanges, and order pickups
• support safety and inventory-shrink prevention.

What we're looking for

Skills & competencies

floor manager

retail

customer experience

team leadership

merchandising

store operations

omnichannel service

boston ma

sézane

$27/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• $27 per hour and a competitive benefits package.

Why this role

Supports Sézane’s Seaport Appartement and combines customer experience, team leadership, merchandising, and store operations.

About the employer

Sézane is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.