Service Advisor

Job overview

The Service Advisor role is onsite in Sioux City, IA, and compensation is not specified. Sioux City Ford aims to deliver award-winning service and value to its community while building lasting customer relationships. This role connects customers with service technicians by identifying, selling, and scheduling vehicle service. It supports a smooth repair process through customer communication, repair-order follow-up, and clear explanations of recommended work.

What you'll do

• Greet customers
• determine vehicle service needs and schedule appointments
• advise customers on maintenance
• follow repair-order progress and communicate estimate or timing changes
• handle calls and warranty questions
• identify repairs needing special handling
• explain additional work
• close repair orders promptly.

What we're looking for

Skills & competencies

service advisor

automotive service

customer relations

repair orders

service scheduling

vehicle maintenance

warranty information

sioux city ia

sioux city ford

sales experience preferred

high school diploma or equivalent

medical and dental plans

401(k)

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental plans, supplemental insurance options, 401(k), paid time off, holiday pay, paid training, career growth opportunities, employee vehicle purchase plans, and dealership discounts.

Why this role

Benefits include medical and dental plans, supplemental insurance options, a 401(k), paid time off, holiday pay, paid training, career growth opportunities, employee vehicle purchase plans, and dealership discounts.

About the employer

Sioux City Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.