Customer Service Specialist, Medical Office

Job overview

The Customer Service Specialist, Medical Office is an onsite, full-time role in The Villages, FL, with a Monday–Friday schedule from 8:30 AM to 5:00 PM. Compensation is $17–$18 per hour. Concierge Home Care provides patient-centered primary care in patients’ homes.

What you'll do

• Provide general office and clerical support, answer and screen calls, greet visitors, receive and distribute mail and packages, and order and distribute office supplies.
• The role requires one year of medical office experience, including front-office check-in/check-out and phone duties.

What we're looking for

Skills & competencies

customer service specialist

medical office

the villages fl

concierge home care

full-time

monday–friday

8:30 am–5:00 pm

front office

phone support

prior authorization

$17–$18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Three weeks of PTO, increasing to four weeks after five years
• quarterly performance bonuses
• 401(k)
• health, dental, vision, and HSA options
• mileage or vehicle support per policy
• data plan reimbursement
• and other listed programs.

Why this role

Medical office experience and prior authorization experience using Availity, United Healthcare portal, and CoverMyMeds are specified qualifications.

About the employer

Concierge Home Care is hiring for this role. Industry: Home Health Care Services. Sector: 62.