STEPH Case Manager

Job overview

The STEPH Case Manager role is onsite in Oneonta, NY, with compensation of $22 per hour. The position supports the Solutions to End Homelessness Program at Catholic Charities of Delaware, Otsego, and Schoharie Counties. The case manager works with individuals and families experiencing homelessness to assess needs, develop service plans, and connect households with resources. Direct support, advocacy, referrals, and coordination with agencies help households address barriers and pursue their goals.

What you'll do

• Accept and process referrals
• complete household documentation, verifications, and assessments
• summarize findings and develop personalized service plans
• contact households at least once every two weeks
• provide support that may include financial assistance and transportation
• deliver advocacy, resource coordination, referrals, budgeting, employment readiness support, and housing-related financial assistance
• coordinate with Catholic Charities departments and external agencies.

What we're looking for

Skills & competencies

steph case manager

oneonta ny

catholic charities

full-time

$22/hr

homelessness services

case management

service planning

housing support

community referrals

35 hours/week

driver's license required

Work arrangement

• Weekend coverage required

Benefits & perks

• For benefit-eligible positions: health, dental, vision, and life insurance
• retirement planning
• up to 23 days off in the first year based on standard workday
• employee assistance program
• discounts
• referral bonuses
• training and development
• recognition and career growth.

Why this role

Schedule is Monday–Wednesday and Friday, 8:00 a.m.–4:00 p.m., and Thursday, 8:00 a.m.–6:30 p.m. (35 hours per week). Requires an associate degree in human services or a related field, 1–3 years working with diverse populations, a valid driver’s license, insurance, registration, and reliable vehicle.

About the employer

Catholic Charities of the Diocese of Albany is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.